Most companies use Twitter the same way they use advertising – as a one-way communication blast. Although it is easy to set up and manage your Twitter account this way, it is limiting and off-putting to your target audience. They quickly see through your self-serving Tweets, and tune you out. Often, for good. If you think of your website as “information central” and your Twitter account as an “outpost,” gathering and sharing intelligence, then you’ve got the right idea.The three best ways to use Twitter in your marketing are:
- Building Awareness
- Establishing Authority
You can think of research in this sense as keeping your ear to the ground. Educators are talking and sharing on Twitter. They share what’s happening in their classrooms and schools, what they think about education issues, and what they need help with. Twitter is a direct channel to the connected educator…the educator who is actively invested in learning how to be more effective by connecting with other educators across the country. Building a community of interest and awareness of your products is the goal on Twitter. It is not a direct sales channel. As you know, educators are particularly sensitive to marketing spiels. Once they determine you are more interested in selling your stuff than in helping them, they’re gone. They’ll pass right over you.
So, how do you build community and awareness without turning off educators?